Competency

CRM Consulting Services

CRM Solutioning, Implementation and Support Services

Why businesses need CRM?

Businesses need to have consistent focus on their customer engagement and interaction strategy. Undoubtedly, CRM solution provides the needed glue to connect businesses well with their customers and deliver experience and products tailored to their needs.

Why businesses need CRM Partners?

Our competency focus on bridging the gap between business and their need to connect better with their customers. Simultaneously, our competency helps businesses focus more on making their products and services better with the comfort of trusted partner support.

Customer Engagement Discovery

We work with business stakeholders to understand their needs and wants. In addition to that, we prioritize it with budget and time-to-market considerations

CRM Implementation and Support

We help realize CRM solutions using our end-to-end implementation capabilities particularly concept, design, development, integration, validation and roll-out

Industry-specific CRM Processes & Modules

Design and implement Industry specific B2B and B2C CRM processes to address evolving business needs as well as Industry-specific modules such as CPQ, CLM, OM

Salesforce Consulting

Solutioning using Salesforce platform capabilities, applications and tools. Furthermore, implementation of Sales, Service, Marketing and Community applications using platform tools

Vlocity Consulting

Delivering high-maintainable solution using pre-built vlocity industry processes and industry data model along with leveraging industry-specific modules such as CPQ, CLM, OM

DevOps and Process Automation

Identification and implementation of Salesforce and Vlocity DevOps tools, automation of build process, integration of GIT tools, design and adoption of deployment process