Project Based / Staff Augmentation / Support Engagement
Augmentation involves supplementing the existing CRM team with external professionals or expertise to address specific skill gaps, enhance efficiency, or adapt to varying workloads. Unlike a comprehensive project-based model, augmentation is an agile and flexible solution, allowing organizations to dynamically reinforce their CRM efforts. This method empowers companies to optimize their CRM systems, ensuring they stay aligned with evolving business needs and industry standards.
CXForte specializes in versatile augmentation services tailored to your specific needs. Whether it’s project-based requirements, staff augmentation, or ongoing support engagements, our capabilities ensure seamless integration of experienced and trained Salesforce Industries/Salesforce resources into your teams.
Difference Between Project-based and Staff Augmentation-based
Project-based:
In a project-based model, a company engages an external team or agency to finish an entire project. The external team assumes full responsibility for the project’s success, delivering the final product within agreed-upon timelines and specifications.
Staff Augmentation-based:
In staff augmentation, a company enhances its existing team with external professionals to fill specific skill gaps or manage increased workload. The augmented staff collaborates directly with the in-house team, seamlessly integrating into ongoing projects.
Leverage and Responsibilities in Staff Augmentation:
Leverage:
Flexible Scale Workforce: Staff augmentation enables the company to flexibly scale its workforce based on project requirements.
Access Specialized Skills: Companies can quickly access specialized skills without committing to long-term employment.
Achieve Cost Efficiency: It allows for more cost-effective solutions compared to hiring full-time employees for short-term needs.
Responsibilities on the Client:
Manage the Project: The client actively manages overall project responsibilities and coordinates between in-house and augmented teams.
Ensure Integration: The client ensures the seamless integration of augmented staff with the existing team.
Facilitate Communication: Clear communication and collaboration between in-house and augmented staff are actively facilitated by the client to achieve project goals.
- Pre-PROD Verification Passed – Deploy to Production
- Post-Deployment Check – Business User Feedback
- Post-Deployment Issue Reported – Back to Sandbox Development
- Ready for UAT – Deploy to Pre-PROD / UAT
- Post-Deployment Check – Success – Deploy to Production
- Post-Deployment Issue Reported – Back to Sandbox Development
- New Development
- Issue Reported – Unit / Peer Testing
- Issue Reported – QA
- Issue Reported – UAT
- Issue Reported – Production
- Ready to Test – Deploy to QA
- Post-Deployment Check – Success – Deploy to Pre-PROD / UAT
- Post-Deployment Issue Reported – Back to Sandbox Development